{"id":4859,"date":"2025-01-07T12:27:42","date_gmt":"2025-01-07T12:27:42","guid":{"rendered":"https:\/\/www.campingpineta.ra.it\/condizioni-annullamento\/"},"modified":"2026-01-15T08:53:34","modified_gmt":"2026-01-15T08:53:34","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/www.campingpineta.ra.it\/en\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"<p><strong>CANCELLATION POLICY CASALBORSETTI | CAMPING PINETA<\/strong><\/p>\n<p><strong>Art. 1: Cancellation Communication <\/strong><\/p>\n<p>All cancellation requests must be submitted in writing via email to: annullamenti@campingpineta.ra.it. Cancellations made via telephone will not be considered valid. Cancellation requests will be processed within 48 hours of receiving the email.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Art. 2: Bungalow Cancellation<\/strong><\/p>\n<ul>\n<li><strong>Up to 8 days before arrival:<\/strong> The Resort will refund the deposit paid, minus a maximum of \u20ac100.00 for administrative fees plus any bank charges.<\/li>\n<li><strong>From 7 to 2 days before arrival:<\/strong> The Resort will issue a voucher equal to the amount paid (minus \u20ac100.00 for administrative fees) exclusively for the following documented unpredictable events. The voucher must be used by the following year. Valid causes include:\n<ul>\n<li>Clinically documented illness, injury, or death of the booking holder.<\/li>\n<li>Clinically documented illness, injury, or death of a family member listed on the registration form at the time of booking confirmation.<\/li>\n<li>Termination of employment (dismissal) of the booking holder; in this case, a copy of the dismissal letter must be provided.<\/li>\n<\/ul>\n<\/li>\n<li><strong>1 day before arrival or less:<\/strong> No refund or voucher will be issued.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Art. 3: Pitch Cancellation<\/strong><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Up to 8 days before arrival:<\/strong> The Resort will refund the deposit paid, minus a maximum of \u20ac50.00 for administrative fees plus any bank charges.<\/li>\n<li><strong>From 7 to 2 days before arrival:<\/strong> The Resort will issue a voucher equal to the amount paid (minus \u20ac50.00 for administrative fees) exclusively for the documented unpredictable events listed in Art. 2. The voucher must be used by the following year.\n<ul>\n<li>Clinically documented illness, injury, or death of the booking holder.<\/li>\n<li>Clinically documented illness, injury, or death of a family member listed on the registration form at the time of booking confirmation.<\/li>\n<li>Termination of employment (dismissal) of the booking holder; in this case, a copy of the dismissal letter must be provided.<\/li>\n<\/ul>\n<\/li>\n<li><strong>1 day before arrival or less:<\/strong> No refund or voucher will be issued.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Art. 4: Modifying Stay Dates Changes to stay dates are subject to availability. <\/strong><\/p>\n<p>Requests must be sent in writing to info@campingpineta.ra.it and are only valid upon written confirmation from Management.<\/p>\n<ul>\n<li><strong>Up to 60 days before arrival:<\/strong> Changes are permitted without penalty. The amount paid will be converted into credit for the new stay. Any rate differences must be paid by the guest.<\/li>\n<li><strong>Up to 30 days before arrival:<\/strong> Changes are permitted with a penalty of \u20ac100 for bungalows and \u20ac50 for pitches. The balance will be converted into credit for the new stay. No refunds are provided if the new stay costs less.<\/li>\n<li><strong>Up to 7 days before arrival:<\/strong> Date modifications are not permitted. If the new requested dates are unavailable, standard cancellation terms (Art. 2 &amp; 3) will apply.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Art. 5: Delayed Arrivals In the event of a delayed arrival, the guest must pay the full amount agreed upon in the booking letter. <\/strong><\/p>\n<p>If a delay is communicated within 14 days of the arrival date and is caused by the unpredictable events listed above, a voucher will be issued for the unused days. After this period, no refund\/voucher will be issued.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Art. 6: Early Departure No refunds will be issued for unused days in the event of early departure. <\/strong><\/p>\n<p>A voucher for unused days will be issued only in the case of illness or injury, and only upon presentation of an official medical certificate or emergency room report to Management.<\/p>\n<p>&nbsp;<\/p>\n<p>Take a look at the <a href=\"https:\/\/www.campingpineta.ra.it\/en\/accomodations-glamping-tents\/\"><strong>Bungalows, Glamping Tents<\/strong><\/a>, and <a href=\"https:\/\/www.campingpineta.ra.it\/en\/seafront-campsite-emilia-romagna\/\"><strong>Pitches<\/strong><\/a> at Camping Pineta, and don&#8217;t forget to check the <strong>Casalborsetti Camping Cancellation Policy.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.scidoo.com\/preventivov2\/?cod=1313&amp;dataarr=2026-9-12&amp;notti=7&amp;adult=2&amp;children=&amp;IDsotto_struttura=0&amp;lang=1&amp;structure_type=0&amp;promocode=\"><strong>CHECK AVAILABILITY ONLINE<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CANCELLATION POLICY CASALBORSETTI | CAMPING PINETA Art. 1: Cancellation Communication All cancellation requests must be submitted in writing via email to: annullamenti@campingpineta.ra.it. Cancellations made via telephone will not be considered valid. Cancellation requests will be processed within 48 hours of receiving the email. &nbsp; Art. 2: Bungalow Cancellation Up to 8 days before arrival: The [&hellip;]<\/p>\n","protected":false},"author":212,"featured_media":5025,"parent":0,"menu_order":300,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4859","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cancellation Policy | Camping Pineta<\/title>\n<meta name=\"description\" content=\"Cancellation Policy for Camping Pineta, a campsite directly on the sea just a few kilometers from Ravenna. 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